Exchange Policy
7-Day Exchange Policy
We offer a 7-day exchange policy for our customers. If the product is damaged upon delivery, you can request an exchange within 7 days of receiving your order.
Exchange Policy
If you receive a damaged product, you can return it to us within 7 days to claim an exchange. To initiate an exchange, please contact us on WhatsApp at 0328-2737157 for further instructions.
Exchange Address
The product must be returned to our designated address, which will be provided when you contact us.
Terms and Conditions
- Products must be unused and in their original condition
- Customers are responsible for ensuring the product is securely packaged for exchange
- Exchange will only be processed after the product is received and inspected
- Delivery charges for both sending and returning the parcel will be paid by the customer